Uses 
Generic Training
There is a range of training and development which must be undertaken and maintained by all staff employed within Childrens Social Services. Some short courses are commissioned by the Professional Development Unit (CSS) see our Programme and Events Calendar, and some items which have also been identified by the CFE Staff Development Group as key priorities.
Please note: some of the links below are to the KCC staff intranet, which has limited access - if you are unable to access the document, please contact The Professional Development Unit)
Induction
- Induction day for CFE Staff (link to KNet, KCC's intranet - accessible to directorate staff only)
- Induction Guidance for Managers
- Induction day for CSS Staff
- Induction for New Managers
Health and Safety
- Health and Safety Awareness
- First Aid
- Moving / Handling
- Lone Working
- Managing Health and Safety
Information on these key priorities is available from the CFE training web pages on Knet (KCC intranet).
Equalities and Diversity
- Diversity in Action for staff
- Diversity in Action for Managers
- Equality Impact Assessment
- Positive Action Recruitment
Customer Care and Complaints
- Complaints Letter Writing
- Complaints Investigation
- Dealing with Difficult Situations
Staff Development
- Making Behaviours Work for Staff
- Making Behaviours Work for Managers
- Appraiser Training
- Appraisee Training
- Planning your Retirement
Additional information can be obtained from:
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