Raising Highway Issues 
Reporting Highways Issues
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When developing or implementing Travel Plans, schools often recognise highways issues which are either affecting sustainable modes of travel to school, or are causing safety concerns. We recommend that you discuss this with the Parish Council and local members so that we can be sure that there is a local concensus before reporting the matter to us.
Contact details of your councillor can be accessed via:
http://democracy.kent.gov.uk/mgMemberIndex.aspx?bcr=1
Information about parish councils is here:
http://www.kent.gov.uk/static/kent-parishes/index.html
See below for details of who to contact depending on the issues you have.
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Who to contact if you have a complaint or concern about the highway on your route to school.
Kent Highway Services, part of Kent County Council, is responsible for managing and maintaining
However, some of the more local matters, such as parking, abandoned vehicles and dog fouling are the responsibility of the district councils.
The leaflet Who looks after the roads in
Contact details are:
| Local Authority | Telephone number | Email |
| | 08458 247 800 | kent.highwayservices@kent.gov.uk |
| Ashford Borough Council | 01233 331 111 | |
| | 01227 862 000 | customer.services@canterbury.gov.uk |
| | 01322 343 434 | |
| Dover District Council | 01304 821 199 | customerservices@dover.gov.uk |
| Gravesham Borough Council | 01474 337 000 | |
| | 01622 602 000 | customerservices@maidstone.gov.uk |
| Sevenoaks District Council | 01732 227 000 | See www.sevenoaks.gov.uk |
| Shepway District Council | 01303 853 000 | See www.shepway.gov.uk |
| Swale Borough Council | 01795 424 341 | |
| Thanet District Council | 01843 577000. | |
| T&Malling Borough Council | 01732 844522 | See www.tmbc.gov.uk |
| Tunbridge Wells Borough Council | 01892 526121 |
If you are in any doubt as to who to contact, please contact Kent Highway Services and they will be happy to advise you further.